Expert Rheumatology Care, All Working Together

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Rheumatology Care FAQ

Call (813) 870-2100

 

Why is my provider’s office moving or transitioning

Your provider’s office has transitioned to a new medical facility to improve access, enhance services, and better support 
your healthcare needs. This change allows for expanded resources, updated technology, and improved patient care.

 
 

Will my doctor still be the same

Yes. Your current provider will continue to care for you. If there are any changes to your provider, you will be notified in 
advance and given options.

 
 

Where is the new location?

Your care will now be provided at:
Rheumatology at TFHC Swann
2111 Swann Ave, Suite 102
Tampa, FL 33606
If you need directions or transportation support, please contact our office.

 
 

Do I need to do anything to transfer my records?

No action is needed. Your medical records have been securely transferred to the new facility to ensure continuity of care.

 
 

Will my appointment date or time change?

Most appointments will remain the same. If any changes are necessary, our team will contact you directly.

 
 

Will my insurance still be accepted

The new facility accepts most major insurance plans. If you have questions about your specific coverage, please contact 
our office or your insurance provider.

 
 

Will there be new services available?

Yes. The new location may offer additional services such as:
• Expanded primary and specialty care
• On-site lab or diagnostic services
• Behavioral health support
• Pharmacy services (if applicable

 
 

Who do I call if I have questions?

You can reach our team at:
(813) 870-2100
We are happy to assist with scheduling, directions, or any concerns.

 
 

Will my medications or prescriptions change

Your prescriptions will remain the same unless your provider discusses any updates with you. Refills will continue 
through your usual process or the new facility’s pharmacy.

 
 

Is my personal health information still secure?

Yes. Your health information remains private and protected under all federal and state privacy laws, including HIPAA

 
 

What should I bring to my first visit at the new location?

Please bring:
• A valid photo ID
• Your insurance card
• A list of current medications
• Any required paperwork (if provided in advance)

 
 

Will the hours of operation change?

The new facility may offer expanded or updated hours. Please check with our office or visit our website for the most 
current schedule.

 
 

What if I need transportation assistance?

If you need help getting to your appointment, please contact us. We can provide information on available transportation 
resources.

 
 

Can I choose a different provider or location?

Yes. If you prefer a different provider or location within our network, we will gladly help you find the best option for your
needs.

 
 

How will this change benefit me as a patient?

This transition is designed to provide you with:
• Improved access to care
• More comprehensive services in one location
• Enhanced patient experience
• Better coordination of your healthcare